1. Money-Back Guarantee
If you purchased directly from our website and chose the money-back option during checkout, you may be eligible for a refund if:
- You contact us via email at info@rizzbio.com within 7 days of your initial purchase and before your subscription period ends.
- You apply all feedback and recommendations from the review within the first 7 days.
- You use the dating app daily and receive no likes or matches.
We will review your request and notify you via email about the approval status.
Important Exclusions
The “Money-Back Guarantee” does not cover:
- Personal dissatisfaction (e.g., you don’t like the product).
- Financial issues (e.g., unexpected charges or automatic renewal).
2. General Refund Rules
- If you do not meet the above conditions, fees are non-refundable and non-exchangeable unless stated otherwise or required by law.
Note for US Residents
- Residents of California and Connecticut can cancel within three business days to receive a full refund.
Note for EU Residents
- EU residents may withdraw from the purchase of digital content within fourteen (14) days without charge unless the agreement has begun with your express consent and acknowledgment of the loss of withdrawal rights.
Exceptional Circumstances
For issues like non-delivery of the product, please contact us. We will assess these situations on a case-by-case basis and may offer a resolution, including a refund.
Contact Us
For questions or assistance, please contact us at: info@rizzbio.com